FAQ


Frequently Asked Questions

How to protect myself from phishing emails

B2BAfrica.net is continually checking spam inquiries and making anti-spam efforts to prevent online frauds.  Spam messages detected by our spam filter will be automatically marked as [SPAM] in your inquiry box.

You may still get suspicious and fake emails attempt to scam you by asking your email address and passwords. 

To prevent yourself from becoming a victim of phishing website, you should pay attention to the email address if it is fake or not, also pay attention to the website address that you may be on fake b2bafrica.net website. 

If you suspect the website you’re on is a fake tradeKorea.com site, leave the website immediately and report it to b2bafrica.net

If you already entered your email address and password, please change your password immediately and contact us as well.

Why limit my access rights? 

b2bafrica.net respects everyone's Intellectual Property Rights(IPR) and expects users of our website to honor the same.

Products against IPR policy such as copyrights, patents, and trademarks cannot be posted on b2bafrica.net

Violation of Intellectual Property Rights (IPR) using unauthorized another party’s materials and trademarks can take enforcement actions against violators such as limiting access right, terminating membership, delisting products. 

● Please read our Terms & Conditions for more information.

Why weren’t my products approved within 24 hours?

Please be informed that Product Registration takes up to 1-2 business days to be approved by administrator 

and if the detailed description of the product is not provided properly, the product can be rejected. 

To see the status of the rejected product, please log in to b2bafrica.net and go to 

My Account> Manage Products to see the rejected reason and edit the product information.

Please check the reasons for product rejections and read [Terms & Conditions] 

before posting your products.